Does it record the IMEI of each phone?
Yes. You switch on "has serial number" on the item, record each device's number on the purchase invoice, and at the sale the cashier asks for the number, which is then linked to the invoice and the customer.
How do I find where a device that came back for warranty was sold?
From Stock › Serial numbers: type the number and you see which supplier it came from, who bought it and when.
Is there a repair ticket system?
No, there is no repair-ticket section yet. What it has: search by serial number to see the purchase and sale history, and selling spare parts and services as normal items on an invoice.
Can I reserve a device for a customer with a deposit?
Yes. Reserve it with a deposit and a receipt voucher; when the customer comes back they pay the rest and take it.
Is it compliant with ZATCA Phase 2 (Fatoora)?
Yes. You link the device from inside the program with an OTP from the ZATCA portal. After that every invoice is signed and sent to ZATCA automatically, with an approved QR code.
Which edition do I download?
The shops and supermarkets edition. It has the serial numbers, colours and capacities.