How do I check the warranty of a unit a customer brought back?
Search by its serial number under Stock › Serial numbers. You see which supplier it was bought from, who it was sold to, and on which invoice and date.
Does it track repair orders?
No. There is no screen for repair orders or for receiving devices for service. The program keeps the serial number for warranty, and you sell paid repairs as a service at its price.
Can I sell in installments?
Credit sales with a limit per customer and a statement are on both plans. Installments and recurring invoices are on the Accounting plan.
Which edition do I download?
The shops and supermarkets edition. It has serial numbers and delivery with a driver.
Is it compliant with ZATCA Phase 2 (Fatoora)?
Yes. You link the device from inside the program with an OTP from the ZATCA portal. After that every invoice is signed and sent to ZATCA automatically, with an approved QR code.
How much does it cost?
The POS plan is 1,500 SAR for the first year, then 575 SAR a year. The Accounting plan is 3,000 SAR for the first year, then 575 SAR a year. Each extra till is 575 SAR. All prices include VAT. Example: 3 tills on the POS plan = 2,650 SAR for the first year, then 1,725 SAR a year.