ZATCA results in words: on the ZATCA page and in the invoice details the result is a word, not a code: Accepted , Accept
on the ZATCA page and in the invoice details the result is a word, not a code: Accepted, Accepted with warnings (it arrived and counts; fix the warning for next invoices), Rejected, Did not reach ZATCA (internet cut or ZATCA busy — resent by itself or with «Retry pending»), Stopped — certificate expired (link again with a new OTP from the Fatoora portal, then resend). Under it the reason in plain words (address, VAT number, certificate, exemption reason…), with the raw codes under «Technical details». A rejected invoice is not resent: fix the cause, then issue a credit note and a new invoice. When linked, the program stops beforehand what ZATCA would reject, with a clear message: a zero-rated or exempt item without its VATEX code, or a customer VAT number that is not 15 digits starting and ending with 3.
If you get stuck on any step, ask the smart assistant inside the program.
All prices include VAT, with a fully featured 14-day free trial.
For the first year, then 575 SAR a year. The till, e-invoicing, stock, purchases, customers and reports.
For the first year, then 575 SAR a year. Everything above plus full accounting, payroll, zakat and financial statements.
Message us on WhatsApp and we will help you install and link with Fatoora.
+966 56 173 9500 · +966 50 062 6563
