(both plans): the customer reserves goods, pays part now and takes them later.
- From the POS: add the items to the cart and pick the customer → «Reserve» → choose the customer (or type a name and mobile for a new one), the deposit (more than zero, not above the total) and how it is paid (cash / card / transfer), the pickup date and a note → a deposit receipt (RS-…) prints.
- Or from the menu Reservations → «New reservation with deposit» and pick the items there.
- The deposit is an advance on the customer's account: not a sale, no ZATCA invoice, and the goods stay in stock — Inventory shows them as «Reserved».
- Reservations: open / overdue (past the pickup date, highlighted, with a WhatsApp reminder button) / picked up / cancelled, with search. Open one to change the date or note or add to the deposit.
- Pickup: «Hand over and invoice» → a normal tax invoice for the full amount (ZATCA, stock out); the deposit is taken off and the rest is paid the usual ways. The invoice shows «Deposit already paid» and «Paid at pickup», and the customer's balance ends at zero (the credit limit never blocks the deposit).
- Cancel: «Cancel reservation» → either refund the deposit (cash / card / transfer, with a payout voucher) or forfeit it as income (account 4230 forfeited deposits). Not allowed inside a locked period.
If you get stuck on any step, ask the smart assistant inside the program.
